Cookwood True North Pellets Furtado Farms

Fast Shipping and Professional Packing

Our long-standing partnership with UPS FedEx DHL and other international carriers lets us offer various shipping options. Our warehouse personnel are well trained and will pack the items according to our exact and precise specifications. Before shipping, your goods will be carefully inspected and secured. We deliver to hundreds of thousands of customers daily across different countries. Our determination to be the largest online retailer worldwide is demonstrated by this. Warehouses and distribution centers can be located in Europe as well as the USA.

It is important to note that orders with more than one item will be subject to a processing period that is based to the particular item.

Prior to shipping, we examine the items ordered thoroughly before sending the items. Most orders today are shipped in 48 hours. Expected delivery time is between 3-7 days.

Returns

The inventory is always changing, and not fully managed by us because of the involvement of multiple entities, including the factory as well as our warehouse. So the actual stock may alter at any time. It's possible that you may not receive your purchase after it's been placed.

Our policy lasts for a period of 30 days. If it's been more than 30 days since you've bought the item and we're unable to offer you a full exchange or refund.

In order to be eligible for a refund your item must be in good condition and in the same state that you received it in. It must also be returned in the original packaging.